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ServiceNow Business Analyst

Location: Dallas, TX

Job Type: contract

Company: IDR

Category: All Other

Job Description Apply Now

IDR is seeking a ServiceNow Business Analyst to join one of our top clients for an opportunity in Dallas, Texas. This role involves supporting a major technology-focused project within the service management and data integration space for a leading organization in the consulting industry.

Position Overview for the ServiceNow Business Analyst:

• Partner with business units, service lines, and Application Portfolio Managers to understand data needs and priorities
• Facilitate working sessions with domain SMEs and enterprise architects to align business capabilities with application data
• Act as a liaison between technical teams and business stakeholders to ensure alignment and clear communication
• Lead requirements elicitation sessions and document business and functional requirements
• Translate business needs into ServiceNow user stories and requirements, aligned with CSDM standards

Requirements for the ServiceNow Business Analyst:

• Bachelor’s degree in Business Administration, Information Systems, or a related field
• Proven experience as a Business Analyst, preferably within technology, data, or integration-focused environments
• Hands-on experience with ServiceNow (required)
• Experience working with or exposure to Common Service Data Model (CSDM) (strongly preferred)
• Strong experience with requirements gathering, documentation, and stakeholder facilitation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now