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Workstation Technician

Location: Eagan, MN

Job Type: contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking a Workstation Technician to join one of our top clients for an opportunity in Jacksonville, FL. This role is ideal for individuals with a background in healthcare technology support, providing essential troubleshooting and maintenance for workstations and peripherals within a hospital setting. The company is a leader in healthcare technology solutions, dedicated to improving patient care through innovative IT services.

Position Overview for the Workstation Technician:

• Perform break/fix operations, PC and printer refreshes, and troubleshooting within a hospital environment
• Support a variety of devices including hand scanners, e-sig pads, tap–n-gos, zebra printers, HP printers, iPhones, and iPads
• Utilize ServiceNow to document and manage incidents and service requests
• Work on-site in a dynamic healthcare facility, ensuring timely resolution of technical issues
• Collaborate with medical staff and IT teams to maintain optimal workstation performance

Requirements for the Workstation Technician:

• 2-3 years of experience working in a hospital environment
• Proficiency with ServiceNow for incident management
• Knowledge of Epic electronic health record system
• Experience troubleshooting handheld scanners, printers, and mobile devices
• Excellent communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now